Terms of Use

This Terms of Use agreement (the “Agreement”) governs the relationship between the Chatodrom service administration (the “Service”, “we”) and any person using the Service (the “User”, “you”). By using the Service — opening a chat, registering, sending messages or otherwise interacting with it — you confirm that you have fully read, understood and unconditionally accept this Agreement and the Privacy Policy, which forms an integral part of it. If you do not agree with any of the terms, stop using the Service.

1. Account and registration

• Some features are available without registration; full access is available only to registered Users.
• Registration is possible by email or via third-party services (Google, Telegram, VK). When signing in via a third-party service, we receive a limited set of profile data (see the Privacy section).
• You undertake to provide accurate data and to keep your credentials secure. You are responsible for all activity carried out under your account.
• A User may have one account. We may restrict the creation of multiple accounts.

2. Conduct rules and prohibited content

When using the Service, you undertake not to post, transmit or request:

• any material involving minors, including sexualised images, texts and requests — this is an absolute prohibition;
• content promoting violence, terrorism, extremism, discrimination or hate speech;
• material infringing third-party rights (copyright, trademarks, image rights, privacy);
• spam, fraudulent schemes, phishing, malware or links to it;
• personal data of third parties without their consent;
• content related to the sale of drugs or weapons, or any other illegal activity;
• material depicting animal cruelty, gore or “shock content”;
• attempts to impersonate another person or to mislead others about your identity.

It is prohibited to use the Service for harassment, stalking, threats or blackmail, as well as for automated data collection, circumvention of technical restrictions or creating excessive load.

3. User content and moderation

The User retains the rights to the content they create but grants the Service a free, non-exclusive licence to store, process, display to other Users and technically reproduce it to the extent necessary for the Service to operate.

All content is created by Users and does not reflect the position of the administration. We apply automated and manual moderation: messages, images, audio, nicknames and other material may be reviewed, restricted from display or removed, and violators may be blocked without warning and without a refund of spent virtual currency. You may report content or a User using Service tools; we review such reports within a reasonable time.

4. AI-generated content

The Service uses artificial intelligence technologies (chat characters, text generation, speech synthesis and recognition). Responses from AI characters are fictional, may be inaccurate, inappropriate or untrue, and do not constitute advice (medical, legal, financial, etc.). AI characters are not real people. You use AI outputs at your own risk.

5. Virtual currency (bonuses)

The Service uses an internal virtual currency (“bonuses”) to access certain features. Bonuses are not money, electronic money or securities, have no nominal value outside the Service, and are not exchangeable for real money or refundable, except where expressly required by law. We may change the price of features and the rules for earning/spending bonuses.

6. Privacy and processing of personal data

When processing your data we follow the principles of minimisation and purpose limitation.

6.1. What data we collect

• Account data: name/nickname, email address (if provided), avatar, third-party service identifier for social sign-in, registration date.
• Content and activity: messages, uploaded images and audio, comments, reactions, chat participation, voiceover history.
• Technical data: IP address, device and browser type, approximate country/language, session identifiers, cookies and similar technologies, crash data.
• Payment data: when topping up the balance — the fact and parameters of the payment; we do not store card details, they are processed by the payment provider.

6.2. Why we process data

• providing and maintaining the Service, authentication;
• moderation, security, prevention of abuse and fraud;
• processing payments and accounting for virtual currency;
• improving the Service, analytics and error diagnostics;
• compliance with legal requirements and protection of rights.

6.3. Who we share data with

We do not sell personal data. Data may be shared with infrastructure and service providers acting on our behalf: cloud hosting and storage, AI text and speech processing providers, payment providers, analytics and push-notification services, and social sign-in providers (Google, Telegram, VK). We may disclose data upon a lawful request from authorised bodies.

6.4. Retention periods

We retain data while your account exists and for a reasonable period after its deletion — to resolve disputes, comply with the law and prevent repeat violations. Some technical logs are kept for a limited time.

6.5. Your rights

• request a copy of your data and correct inaccurate data;
• delete your account and the personal data associated with it (see section 7);
• withdraw consent to optional processing (e.g. analytics) where applicable;
• lodge a complaint with a data protection supervisory authority.

6.6. Children

The Service is not intended for persons under 18 and does not knowingly collect their data. If we become aware that an account was created by a minor, it will be deleted.

7. Account and data deletion

You can delete your account in the profile settings or by sending a request to support@chatodrom.com from the email address linked to the account, or from the linked social account. After verifying the request, the account and the personal data associated with it are deleted within a reasonable time, except for data we are required to retain by law or to protect rights. Content you have published is deleted or anonymised.

8. Age restriction (18+)

The Service is intended solely for adults. By registering and using the Service you confirm that you are at least 18 years old (or older, where required by the law of your country for access to adult content and dating services).

The Service may contain material intended for an adult audience: dating and flirting themes, explicit discussions, user-generated and AI-generated content of a corresponding nature. We do not provide access to minors and reserve the right to block any account where there are reasonable doubts about the User’s age.

9. Service intellectual property

The software, design, logos, texts and other Service materials (except user content) belong to the administration and are protected by law. It is prohibited to copy, decompile or modify the Service or create derivative products without written permission.

10. Disclaimer of warranties and limitation of liability

The Service is provided “as is” and “as available”, without any warranties of uninterrupted operation, freedom from errors or fitness for a particular purpose. To the maximum extent permitted by law, the administration is not liable for the actions of other Users, for content (including AI-generated content), for lost profit, or for indirect damages. The administration’s aggregate liability is in any case limited to the amount actually paid by you to the Service in the 3 months preceding the event.

11. Suspension and termination of access

We may limit, suspend or terminate your access to the Service in whole or in part in the event of a breach of this Agreement, of legal requirements, or of a threat to the security of the Service and other Users.

12. Changes to the Agreement

We may amend this Agreement. The current version is always available at this address. Continued use of the Service after the changes take effect means you accept the new version.

13. Final provisions and contacts

The relationship between the parties is governed by the applicable law of the location of the Service administration. If any provision of the Agreement is found invalid, the remaining provisions remain in force.

For any questions, including requests regarding personal data and account deletion, contact: support@chatodrom.com.

This document is generic and must be reviewed and adapted by a lawyer for the specific legal entity, jurisdiction and app-store requirements.